Other Contractual Information

The customer has the right to terminate the contract early.
Your deposit is insured within the framework of the deposit insurance system created on the basis of the Law of Georgia on the Deposit Insurance System.

In the case of changes in the terms of the contract, the user will be informed at least two months before the change and in the case of an increase in the price of another financial product - at least one month in writing/e-mail/internet-banking/short text message.
The customer has the right to submit a claim to any branch, service center or head office of the bank, orally or in writing, in standard written or electronic form.

Get acquainted with useful information for consumers on the website of the National Bank of Georgia - www.nbg.gov.ge/cp and on the hotline + 995 322 406406.


For all foreign currency deposits:

  • A deposit made in foreign currency exposes the user to significant risk.

  • A change in the exchange rate may significantly reduce the benefit expressed in GEL.

Application Form

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